If yours isn't here, email hello@hometrials.com.au and a person will answer the same day.
Yes. The visit, delivery and setup cost nothing. The only thing on your card is a $25 hold that's released when the consultant arrives.
Handheld massagers, massage pads that sit on your own chair or bed, full massage chairs, and therapy beds. Many people start small with a handheld or a pad and ask to see a chair or bed at the same visit.
Usually about an hour. Twenty minutes is setup and explanation, the rest is you trying it. You're welcome to keep going if you'd like.
No. Consultants are asked to demonstrate, answer questions and leave. If anyone pushes you, tell us and they won't get another booking through us.
Please do. A family member, a friend, a neighbour — whoever you like.
Mention it in the notes when booking. Most equipment fits through standard doors and consultants handle stairs routinely.
An accredited consultant from a registered Australian supplier. You'll get their name and company by email the day before.
Suppliers must confirm each consultant holds a current national police check before they can take bookings.
That depends on the supplier who claims your area. Suppliers on HomeTrials sell established Australian-supported products with local warranty and service.
Use the change-or-cancel link in your confirmation email, or reply to it. With 24 hours' notice there's no charge at all.
Yes. Enter their address and put your own phone number as the contact so we can reach you.
Some products may be eligible depending on your plan. The consultant can explain what applies — we don't give funding advice ourselves.
They go to the one supplier who confirms your visit, and nowhere else. See our privacy policy.