Yes. The visit, delivery and setup cost nothing. The only thing on your card is a $25 hold that's released when the consultant arrives.

Handheld massagers, massage pads that sit on your own chair or bed, full massage chairs, and therapy beds. Many people start small with a handheld or a pad and ask to see a chair or bed at the same visit.

How long does it take?

Usually about an hour. Twenty minutes is setup and explanation, the rest is you trying it. You're welcome to keep going if you'd like.

Will I be pressured to buy?

No. Consultants are asked to demonstrate, answer questions and leave. If anyone pushes you, tell us and they won't get another booking through us.

Can I have someone with me?

Please do. A family member, a friend, a neighbour — whoever you like.

What if I live in a unit or have stairs?

Mention it in the notes when booking. Most equipment fits through standard doors and consultants handle stairs routinely.

Who exactly is coming to my house?

An accredited consultant from a registered Australian supplier. You'll get their name and company by email the day before.

Are consultants checked?

Suppliers must confirm each consultant holds a current national police check before they can take bookings.

Which brands will I see?

That depends on the supplier who claims your area. Suppliers on HomeTrials sell established Australian-supported products with local warranty and service.

What if I need to cancel?

Use the change-or-cancel link in your confirmation email, or reply to it. With 24 hours' notice there's no charge at all.

Can I book for a parent or relative?

Yes. Enter their address and put your own phone number as the contact so we can reach you.

Does it work with NDIS or aged care funding?

Some products may be eligible depending on your plan. The consultant can explain what applies — we don't give funding advice ourselves.

What do you do with my details?

They go to the one supplier who confirms your visit, and nowhere else. See our privacy policy.

Handheld massagers for seniors: what to look for

A handheld massager with a round applicator head

Published Friday 4 September

Short answer: Choose a handheld massager you can hold comfortably for five minutes with one hand. Look for under 900 grams, a long angled handle that reaches your back, simple buttons you can feel without looking, optional heat, and a quiet motor. A home demo lets you check all five before you buy.

The five things that matter

Weight. Anything over about 900 grams tires the wrist quickly.
Handle. Long and angled so you can reach your own lower back and shoulders.
Controls. Raised buttons you can operate by touch, and a clear off switch.
Heat. Optional but popular for the neck.
Noise. Some percussion massagers are loud. Try it while the television is on.

What to do at the demo

Hold it, do not just look at it. Reach your lower back. Change speed without looking. Put it down and pick it up again. If any of that is awkward in your lounge room, it will be awkward every day.

Starting small

Many people book a handheld massager first, then ask to see a massage pad or chair at the same visit. Choose "Not sure yet" when booking and the consultant brings a few options.

Book a free home demo

Questions people ask

Corded or battery?

Battery is easier to move around and has no cord to trip on. Check it lasts at least twenty minutes on a charge and that the charging plug is easy to insert.

Is more power better?

Not usually. Most people use the lowest two settings. A gentle machine you use daily beats a strong one that stays in the cupboard.

Can I use it on someone else?

Yes, and that is often the main use. Ask the consultant to show you the grip for reaching a partner's shoulders.

Book a free home demo

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